Rework

I have been a fan of 37Signals since I can remember — I used to use prototype.js, learnt Rails for freelance work, and made everything I worked on look like Basecamp. But, when their book released I assumed it won’t be available in India (it was), or that it would be too expensive to buy anyway (it wasn’t).

So, when on a recent visit to the GrandWorks office I saw it lying on Sid’s desk, I borrowed it and read it in a single sitting. Here are my highlights:

Sacrifice some of your darlings for the greater good. Cut your ambition in half. You’re better off with a kick-ass half than a half-assed whole.

When something succeeds, you know what worked-and you can do it again. And the next time, you’ll probably do it even better. Failure is not a prerequisite for success… Success is the experience that actually counts.

The problem with abstractions (like reports and documents) is that they create illusions of agreement. A hundred people can read the same words, but in their heads, they’re imagining a hundred different things.

Their approach to planning is one that I have recently adopted in my daily life, especially my side projects:

When you turn guesses into plans, you enter a danger zone. Plans let the past drive the future. They put blinders on you… Plans are inconsistent with improvisation… Working without a plan may seem scary. But blindly following a plan that has no relationship with reality is even scarier.

Mass is increased by: permanent decisions, inventory (physical and mental) long-term road maps… less mass means you’ll be able to change direction easily. The more expensive it is to make a change, the less likely you are to make it.

Don’t make up problems you don’t have yet…the decisions you make today don’t need to last forever. Decisions are temporary. Optimize for now and worry about the future later.

This year, I have been trying to be more proactive at sharing my work. The ideas in this book, and Show Your Work have greatly influenced how I think about it:

Everything has a by-product. Observant and creative minds spot these by-products and see opportunities.

So build an audience. Speak, write, blog, tweet, make videos – whatever. Share information that is valuable and you’ll slowly but surely build a loyal audience. Then when you need to get the word out, the right people will already be listening.

Instead of trying to outspend, outsell, or outsponsor competitors, try to out-teach them… Teach and you’ll form a bond you just don’t get from traditional marketing tactics… They’ll trust and respect you more.

Don’t be afraid to show your flaws. Imperfections are real and people respond to real. It’s why we like flowers that wilt, not plastic ones.

Don’t be afraid to give a little away for free – as long as you’ve got something else to sell. Be confident in what you’re offering.

Even though I’ve been late in both reading and writing about the book, it couldn’t have been at a better time — 37Signals recently announced their new book It Doesn’t Have To Be Crazy at Work. Looking forward to reading it when it releases in India!

The Year Without Pants

by Scott Berkun

This book is a form of participatory journalism where the author talks about his experience of being one of the first managers at Automattic (the company that runs WordPress.com) . He gives a commentary on the culture of the company as it moves from a flat to a hierarchical structure. He often contrasts it with his experience at Microsoft.

This contrast isn’t as clear as Cathedral and Bazaar. The author even points out instances where WordPress’ culture tends towards cathedral and Microsoft’s towards bazaar. The quality and quantity of work done amidst the chaos of the open source project amazes him, and he attributes this success to the people at the organization – who are passionate about their work, and to Matt Mullenweg – who grants these people autonomy, and encourages them to experiment. He also talks about how he manages his team which is distributed across the world and sometimes even across timezones.

This is the first time I’ve read about open source culture from a manager’s viewpoint. His critique for the communication tools used at Automattic resonated deeply with me. Reading it I was able to look at the Wikimedia Foundation, its work, and my place in it through a new lens.